ONLY NOW – 20% OFF on orders over £150
Discount will be automatically applied at checkout
ONLY NOW – 20% OFF on orders over £150
Discount will be automatically applied at checkout
We understand that wedding stationery can seem a little overwhelming and you might have a lot of questions. Hopefully you will find most of the answers here.
If you still need help or want to chat anything through, pop us a message and Isabelle will get back to you as soon as she can.
Yes, you’ll find our full price list here.
Yes! When you order 4 different items at once (total must be over £150.00), you’ll get 10% off an a free guestbook. More information available here.
Yes, we offer PRIORITY SERVICE which costs additional 50% of your order and guarantees delivery (within 1 week the latest).
Yes, you can have all your stationery matching, everything you might need for your wedding (our Checklist can be helpful)
Yes, if you’d like to have both full day and evening only invitations in exact same design, just with different wording, you can order the total amount and split them after purchase.
We might be able to help with that. Please contact us first though as we will need to have a look at your design and discuss your requirements before we proceed.
Yes, all our designs are fully customisable and can be used as engagement, christening, anniversary or even birthday party invites.
No, all items come fully assembled.
Of course! We take pride in working with all couples! Love is love.
No, at this moment we only have an online shop.
Yes, you’ll find our number here. Isabelle is always happy to chat about anthing stationery related.
Yes, you can order a sample in your colours here.
No, our samples are preprinted so will not have your details on. Samples will be made in your chosen colours though. If after seeing the sample you decide to order with us, you will receive a digital preview of your wording which can be changed as many times as needed until you’re 100% happy with how it looks.
All our sample invitations come envelopes with or without your initials embossed. As a standard we send white or ivory envelope (matching card colour) unless requested otherwise.
Package sample pack includes 4 matching stationery items of your choice. Get an invitation and 3 other matching items from the list below:
No, our samples are intended to show you the product before placing a full order. Check our pricelist to get an idea of the price of your chosen design or contact us for a detailed quote.
Delivery time for the samples is 1-5 working days.
To order please contact us to discuss what you need and to get a quote followed by a direct invoice . For more details check here.
To order please contact us to discuss what you need and to get a quote followed by a direct invoice . For more details check here. If you want to know more about Package Deal click here.
Yes, a minimum order is 10 invitations, save the dates, thank you cards, etc. when ordering the item for the first time. You can order single invites etc. when re-ordering though. There’s a flat fee of £4.00 per invitation + postage when reordering under 10 invitations though.
Order all your stationery at once will give you extra discount and other bonuses of our package deal.
We will provide you with a link to our online form, where you will be able to make all your design choices and also put all details top for the text. If you don’t feel comfortable filling out the form, you can always send everything to our email address wedding_invites@hotmail.co.uk or through a Facebook or Instagram chat.
Once you’ve made your order and send all details, you will receive a digital preview of the wording which can be changed as many times as needed to get it just right. If requested we can send you a photo of one finished invitation before completing the rest of your order.
Yes, you can change your mind about a design after the order has been placed. There might be an extra charge though if there is a difference in price between the new and the original design.
Your quote is valid for 14 days, after that time it might have to be recalculated if there’s been a price increase in the meantime.
Yes, all orders can be put on hold, which is a great option for those of you who would like to take advantage of a special promo we’re running at the time but you don’t have all details confirmed yet.
There is no maximum on hold time. We will keep your order on hold as long as needed. (The longest order on hold was for 3 years!)
Yes, although we have a set flat rate per invitation plus postage fee when ordering under 10 cards. Please note the processing time will still be about 2 weeks for any additional invites order.
Yes, you can order any extra items (like additional place cards, more table numbers etc). Postage fee applies.
It’s best to send out your save the dates 12 to 18 months before your wedding date so order them about a month earlier.
If your wedding date falls on a holiday or during summer time, allow more time for your guests to mark the date in their calendars before they start booking their vacation!
The payment must be made upfront on the order day. It guarantees delivery date within the time frame advertised.
We accept all main methods of payment like bank transfer, PayPal and card payment, but also we can guide you through a Klarna purchase if you’d like to spread the cost over time.
Yes, you can pay with a credit card. Once you’re ready to order you will be sent a PayPal invoice, which you can pay with a credit card, without setting up an account with PayPal.
Unfortunately we don’t take deposits, full payment must be made up front.
Yes, we do have an option to pay through a Klarna or PayPal payment plan, which lets you spread the cost over time.
When placing an order the discount will be applied to your invoice. Unfortunately the discounts are not available via Etsy and Ebay shops.
Yes, you can customise the colour of each element of any invitation.
Yes, most of our designs can be upgraded to other sizes. Please contact us before placing your order to check if your chosen design is available in different sizes.
Available sizes (aproximately):
Yes, you can choose one or mix of fonts from our range of over 50 fonts with most of our designs. Some designs come with set fonts, but even these can be changed if requested.
Yes, we can accommodate a text in colour if required. Please contact us before placing your order to check availability in your colour.
We do not offer foiling so it’s not possible to get that metallic effect. However using special editing technics we can achieve goldish/silverish print.
It may be possible to have your photo printed. Please contact us before placing your order so we can check your photo’s resolution and if it’s possible to incorporate it on your chosen design.
It may be possible but we first have to see the design or artwork you’d like to include, before we can prepare a quote for you. If you don’t have it ready but you have a specific idea, we might be able to help with that too.
Yes, we can add a few spare envelopes to your order free of charge—just let us know in advance.
It depends on how your guests prefer to respond. Older guests often appreciate a physical RSVP card, while younger guests may prefer to RSVP via text, email, or a website. You can always order some invitations with RSVP cards and others with a digital response option, like a QR code.
We recommend ordering your invitations at least a month before you plan to send them out. Most couples distribute their invitations 2 to 12 months before the wedding. It’s never too early to start spreading the excitement!
Once you’ve finalised your guest list, group it by households to determine the number of invitations required. Always order a few extras to account for last-minute additions, name corrections, or accidents (spilled coffee happens!). Don’t forget one for your photographer to capture detail shots on the day and another for your wedding scrapbook or memory box.
Absolutely. Extras are invaluable for unexpected guests, last-minute changes, or keepsakes. If additional invitations are ordered later, they will be more expensive due to setup costs.
Yes! We offer matching items for all our designs. To avoid rush fees, it’s a good idea to order your on-the-day stationery well in advance.
The cost depends on the design. Flatter styles (without embellishments like bows or wax seals) typically require a standard letter stamp. Invitations with additional features may need a large letter stamp.
If you’ve received your invitations and need more, simply message us via Facebook, Instagram, or email at wedding_invites@hotmail.co.uk. We’ll send an invoice for the extras.
We don’t copy other designers’ work. However, if you share designs you like, we’ll create something unique inspired by your preferences.
Optional extras, such as wax seals or belly bands, can be added when you place your order. These will be included in your invoice.
We don’t typically provide physical samples before printing the full order. However, you’ll receive a digital preview of the wording to review and refine. If requested, we can send a photo of one completed invitation before printing the rest.
After purchasing, you’ll receive a link to our online form to submit your design preferences and wording details. If you’d prefer, you can send this information to us via email, Facebook, or Instagram.
Yes! We offer:
Yes, all our designs have a full range of matching items available. Contact us to get a personalised quote, and possibly a package deal if you’re looking to order 4 or more different items together.
Your day stationery can be ordered either together with your invitations (package deal) or up to a month before your wedding day. The sooner the better.
TIP: Order your stationery as soon as possible to make sure we’re available for you.
You can order your seating plan at any point before your wedding and keep it on hold until 3 weeks before your wedding. We always recommend holding off printing the table plan until 1 week before the wedding day as there’s often some last minute changes to be made.
It would be best to send these 2 weeks before your wedding at the latest.
Once the table plan has been printed and completed we won’t be able to make any more changes so it’s important to leave final confirmation until the very last minute (7 days before the wedding the latest).
Once you’ve ordered your place cards you can send the list of names to be printed on these either to our email address or through Facebook or Instagram chat.
Yes, all our table numbers can be made as names instead.
We can provide a standard template on request but we strongly suggest checking with your vicar/priest as these can vary depending on your religion and area.
We edit every wording you send us so it fits your chosen insert option and our printing settings. If you send us your preferred layout we will try to kepp it that way.
Order of service inserts are made of an A4 page folded in half, which only gives these options for inserts.
Yes, we have several wording templates which you’ll find here. Alternatively you can send your own text if none of our templates suits you. You can also mix some of them.
Technically no, but if you’re worried that you have more text than usual, it’s always a good idea to have a chat with us and send us the wording first, so we can have a look and advise the best solution (it might be a specific font that will help or adding an insert to spread the wording a bit).
Yes, you can send your own wording with your preferred layout, although it might have to be slightly adjusted if it doesn’t fit on the invitation in the form sent.
Yes, we do have that option as well. If that’s what you prefer, we can print a dotted line for you to write your guest names yourself. Please remeber you will have to open each invitation to do so, it might mean you’ll have to slide the ribbon or band off.
Yes, we can also print on most of our invitations. It’s an additional 25p per invite.
Traditionally the first on the invitation is the bride and then the groom, but now it’s actually much more common to have groom’s name first. Some couples like to have a bit of both worlds (brides name is first on the front of the invite and groom’s name is first inside!)
It’s best to consult your venue or caterer regarding the RSVP date, as they usually have a cut off date already in mind. But roughly, the rule of thumb would be 4 to 8 weeks before the wedding day.
Yes. Please make sure that your QR code does not have a time or read limit, as most free QR code generators put those restrictions on. If you have issues finding one that does not have limits on please let us know and we will provide a QR code for your link.
Yes, all our items are fully customisable so you can add any extra details to these as well.
Yes, you can either upgrade your RSVP to have envelopes (i.e. postcard RSVP cards) and put your menu option directly on the RSVP card, or you can have menu printed on your extra info card and then we will add a table of choices to your RSVP cards so your guests will be able to indicate their choices.
Basically anything that might be important to your guests. It’s good to include local accommodation, any discount at the venue if you have one, travelling & parking details, phone numbers to local taxis, gift wish, menu choices, etc.
Yes, we can make any item in another language if you provide the full wording, although please note that not all our fonts will be able to be used’ depending on accent and special letters availability within the font.
All proofs are digital. On request we can send a photo of one finished invitation after final confirmation of the draft.
Once you place your order with us, you will get your first preview sent within 2 to 5 days.
Once you receive your proofs please check:
TIP: It’s always a good idea to have someone not involved in the process (bridesmaid, mum) take a look over it with a fresh set of eyes.
Yes, you can make as many changes as many times as needed until you’re 100% happy with it.
Don’t worry, it’s caused by a particular font and settings and it shows only on a digital draft. We always make sure everything is crisp and fully printed.
Sometimes the draft may seem smudgy or not clear. This is caused by a low resolution of the file which is easier to send. We always make sure everything is crisp and fully printed. If you struggle to read it please contact us and we’ll send you a different file.
We do proofread and correct obvious mistakes and capital letters but final examination for accuracy is the client’s responsibility so it is very important that you check everything carefully as once accepted and printed we will be unable to accept any claims regarding the wording.
Once you confirm the preview we will start printing your order. If you message us before we print your items we will still be able to change it for you but if it’s after everything is printed then you will be charged a reprint fee.
Our timeframe for all orders is 2 to 3 weeks from order date till delivery depending on the business level at the moment.
Yes, we offer a Fast Track service, which costs 50% of the value of your order and guarantees immediate turnaround time. You’ll get a digital draft sent straight away and once confirmed your order will be printed and posted asap.
Shipping within UK is free (except re-ordered extras below minimum order). Please contact us if you’re looking to get your order delivered abroad.
Once we post your order you will receive an email with your tracking number.
We post all orders with Royal Mail 2nd or 1st class – usually Signed for, with table plans being posted with ParcelForce 24.
We no longer offer international delivery and currently only ship within the UK. We’ve previously sent our stationery all over the world, but due to post-Brexit changes and increased complexity with overseas shipping, we’ve decided to keep things local for now.
If anything happens to your order during transit please let us know asap and please send photos of the damage/fault so we can find the best way to help.
Sometimes Royal Mail will mark package as delivered in the morning of the day it’s out for delivery, so it you may still get it later that day. Before you contact us please check:
– any safe space
– if it was left with a neighbour.
Final examination for accuracy is the client’s responsibility so it is very important that you check everything carefully as once accepted and printed we will be unable to accept any claims regarding the wording.
Yes, you can cancel your order although a cancellation fee might be taken off your refund if we already started working on your order. Read more about our Cancellation Policy in T&C.
If you already received your original order please get in touch with us asap as we may be able to reprint it for a discounted price or find another suitable solution.
If your final numbers are higher than when you’ve placed an order we will send you an invoice for extra items. If the numbers are lower we will fefund you the difference.
Due to the personalised nature of our items we are not able to accept returns, however we do offer full or partial reprint if there is a problem on our side. Read more about our Return Policy in T&C.
If you’re in a rush and you need your wedding invitations or other wedding stationery earlier, we offer PRIORITY SERVICE which costs additional 50% of your order.
You skip the queue and get the first draft within 24 hours and then as soon as you confirm the preview we start the production process.
This way we can guarantee delivery within 1 week the latest by RM 1st Class Signed For service.